Contact information

For order assistance, shipping questions, product information, returns, privacy requests, or website support, contact Sovereign Coin Archive by email:

Email: support@sovereigncoinarchive.com

Support hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time, excluding U.S. holidays.

For faster assistance

If your message concerns an order, include the order number and the email address used at checkout. For a damaged or incorrect delivery, also include clear photographs of the item, packaging, parcel, and shipping label. Do not email full payment-card details, passwords, or other unnecessary sensitive information.

Response times

We aim to respond within two business days. Complex order reviews, carrier investigations, payment verification, or legal and privacy requests may require additional time.

Privacy requests

Use the subject line “Privacy Request” and describe the right you wish to exercise. We may need to verify your identity before completing a request.