Privacy policy

This Privacy Policy explains how Sovereign Coin Archive (“we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information when you visit our store, place an order, create an account, contact us, or otherwise use our services (collectively, the “Services”). Our store is hosted on Shopify, which helps us provide the Services.

Personal information we collect

Depending on how you interact with us, we may collect:

  • Contact and account information, such as name, email address, telephone number, billing address, shipping address, and account credentials.
  • Order and transaction information, such as products viewed or purchased, order value, payment status, returns, refunds, and customer-service history.
  • Payment information processed by Shopify and payment providers. We generally do not receive or store complete payment-card numbers.
  • Device and usage information, such as IP address, browser, device type, network information, pages viewed, referral source, approximate location, and interactions with the Services.
  • Communications, including messages, reviews, support requests, survey responses, and other information you choose to provide.
  • Fraud-prevention and verification information reasonably necessary to protect customers, transactions, and our business.

How we use personal information

We may use personal information to operate and improve the Services; process payments and orders; arrange delivery; provide account and customer support; send transactional messages; personalize content; measure performance; maintain security; detect fraud or misuse; comply with law; enforce our terms; protect legal rights; and send marketing communications where permitted. You may unsubscribe from marketing emails using the link in the message, but you may still receive non-marketing communications about your account or orders.

Cookies and similar technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to keep the store functioning, remember preferences, understand usage, prevent fraud, and support analytics or advertising. Where required, non-essential technologies are used according to your consent or privacy choices. Browser settings may let you block cookies, but doing so can affect store functionality.

How we disclose personal information

We may disclose personal information to Shopify; payment processors; fraud-prevention providers; fulfillment partners and carriers; cloud, analytics, marketing, customer-support, and technology providers; professional advisers; authorities or other parties when required by law; and parties involved in a business transaction such as a merger, financing, or sale. We may also disclose information at your direction or with your consent. We do not disclose personal information except as described in this policy or as otherwise permitted by law.

Shopify

Shopify processes information about store visitors and customers to provide and improve its platform and related services. Shopify may process information in countries other than your own. Learn more in the Shopify Consumer Privacy Policy.

Data retention and security

We retain personal information for as long as reasonably necessary for the purposes described above, including providing the Services, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal, tax, accounting, and regulatory obligations. We use reasonable administrative, technical, and organizational safeguards, but no system or transmission method is completely secure.

Your privacy choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information; to withdraw consent; to limit or object to certain processing; or to opt out of certain targeted advertising, sale, or sharing. These rights may be subject to exceptions and verification. You may also use any cookie-preference or data-sharing opt-out tool displayed on our store. To submit a request, email support@sovereigncoinarchive.com. We will not discriminate against you for exercising an applicable privacy right.

Children

The Services are not directed to children, and we do not knowingly collect personal information from children under the age at which parental consent is required. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

International users

Your information may be processed outside the jurisdiction where you live, including in the United States and other countries where Shopify or our service providers operate. Where required, appropriate legal mechanisms are used for cross-border transfers.

Changes to this policy

We may update this policy to reflect changes in our practices, technology, legal requirements, or Services. The revised version will be posted with a new “Last updated” date.

Contact

For privacy questions or requests, email support@sovereigncoinarchive.com.